Making Your Plan B

Plan B

It’s Friday and we are putting a wrap on the week. All week we have been talking about team and letting each member have an opportunity to perform their art. Yesterday, we talked about what to do with a team player who doesn’t want to be a team player and we talked about letting them go. Today, we are going to talk about something that is really important that comes up a lot when we talk about yesterday’s topic.

One of the things that creates fear and uncertainty in a business owner when they have to let someone go is simply that- uncertainty, “What’s going to happen when I let them go?” This is because they do not plan for, create and practice a plan B. Even when you have a fully staffed, well-functioning team, something can happen. Last week I told you about the story of a family whose life was turned upside down by a car wreck. What if that happens to one of your team members? Would anybody know how to do their job? Would you know how to do all the work that they do. That is why I say it is important to create and practice a plan B.

From time to time, sit down with your team members and talk about what would happen if the worst happened. Talk of what would happen if one of your team members got sick. Know how you would know what their responsibilities are and what they are committed to get accomplished while he is sick. Talk through those and other circumstances and contingencies. As a parting shot I will give you a resource; restoreyourniche.com which is a book put together to help you plan through how to restore your business after a catastrophe.

[Full Transcript Follows]

Hey there folks, Thom Rigsby here from thomrigsby.com. It’s Friday, we’re putting a wrap on the week right here on 7 Minutes in the Morning. Stay tuned.

Hey there folks, good morning and welcome. This is 7 Minutes in the Morning. It’s your daily dose from me, your business coach. My name is Thom Rigsby. And by the way, you might’ve noticed this week, we’re not running quite 7 minutes. I am going to make a commitment to you that I get these in and under 7 minutes, and if it’s under 7, so be it, but I’m not going over 7 minutes. Yeah, well, unless something important comes up. Anyway, today, we’re going to talk about something that’s really important that comes up a lot when we talk about yesterday’s topic. You know, all week, we’ve kind of been talking about team, and [inaudible 0:00:52.2], foster a culture, and let them have an opportunity to do their art. Yesterday, we talked about what to do with a team player who doesn’t want to be a team player. And we talked about how to let them go, and one of the things that creates fear and uncertainty in the business owner, the leader, when they have to let someone go, is just that uncertainty. “What’s going to happen when I let them go?” And that’s because we don’t [inaudible 0:01:19.7] love. Plan for, or create and practice a plan B.

You know, even when you have a fully-staffed, well-functioning, well-oiled machine of a team, something could happen. You know, last week, I told you about the story of a family here in our community whose life was turned upside down by a car wreck. Well, what if that happened to one of your team members? Would anybody know how to do their job? Would you know how to do all the work that they do? So, that’s why I say it’s very important to create – not just create, but practice – a plan B. From time to time, once a month, once a quarter, whatever’s appropriate for you and your team. Sit down with the team and say, “Okay, look. Let’s talk about what would happen if the worst happened. If Joe got run over by a truck, or Betsy got sick, what’re we going to do? How do we know what Betsy’s responsibilities are, what Joe needs to – is committed to get accomplished while he’s sick?” And just talk through those circumstances, and talk through other circumstances and contingencies also.

You know, couple of years ago, here in North Alabama, we had a tornado outbreak, and nobody expected that we wouldn’t have cell service. Yeah, maybe the phones, maybe the power would be out, but our phones will work. Well, power was out for over a week. And the UPSs and the generators and everything, and all those cell towers just stopped working, we hadn’t had cell service either. How do you communicate with your team? How do you make sure in a case like that, or maybe live in a coastal area and hurricanes are your thing, but how do you make sure that everybody on your team is okay? All of those things are important considerations to go into your plan B. And it’s not a bad idea to put together a book that has all of these information, and I want to give a resource, it’s called restoreyourniche.com. It’s put together by a friend of mine named Linda, and it’s a book to help you plan through how to restore your home, or your business, after a catastrophe. Well, a catastrophe sounds like a big deal, but it helps you plan through all the contingencies that you might need.

Now, let’s go back and talk about this in the context of this week. We might defer, put off, letting an employee go, because we don’t know what they’re doing, what they’re responsible for. And if I go and talk to them, and start saying, “Okay, well, maybe you need to start showing me everything you’ve been working on.” Well, that’s going to raise some red flags, ain’t it? Alright, if you do this in the context of just what you do all the time, everybody knows what’s going on, they even know how to cover for you if something happens with you, and in the case an employee gets sick, they quit, they – or you have to let them go. And all those cases, all your bases are covered, because you’ve done the planning ahead of time, you practiced it, and you know what the outcome should be.

So, what do you think about making a plan B? Is that something that would be smart for your business, or do you think, “Eh, Thom’s crazy, my business is too small.” Send me an e-mail, thom@thomrigsby.com. I’d love to get your feedback and your thoughts on this topic, or anything we’ve talked about this week. You can get me on e-mail, you get me on Twitter, @thomrigsby, or find me on Facebook, just look for Thom Rigsby Coaching. Well, that’s it for this week, it is Friday, we’re going into the weekend. If you’re going to rest, if you have the weekend off, I hope that it’s relaxing and rejuvenating for you. If you do have to work, I hope it’s profitable. We will be back here Monday, with a brand new topic. Until then, my name is Thom Rigsby, I’m your business coach.