Bringing Them In for Questioning

“We’ve had three big ideas at Amazon that we’ve stuck with for years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.”
–Jeff Bezos

We know that as business owners, our job is to solve problems for our customers. Well, how do we know what kinds of problems they are having? We could make an educated guess, that’d probably get us in the ball park. But there is a MUCH better way to find out about our customer’s problems. One that is guaranteed to get the best possible results and understanding of their issues. Let’s listen…

Your Action Steps

  1. Take the survey at
  2. Go to and sign-up for their free account.
  3. Use SurveyMonkey to create a one-question survey for your customers.
  4. the show on Facebook!

Links from Today’s Show

7 Minutes Listener Survey – My survey for you, the listener. I want to hear what you think about the show and how I can make it better for you. It’s also a pretty good example of a customer survey!


“We’ve had three big ideas at Amazon: Customer first. Invent. Be patient.” -Jeff Bezos :: Work for your business? via @jtrigsby Click To Tweet

“Of course they “NEED” what you are selling, BUT they may not be ready for that yet. :: Are your customers ready for what you’re selling?” Click To Tweet


  1. […] job as a business owner is to solve problems for our customers and yesterday ( Bring Them In for Questioning ) we talked about how to find out what THEY think their problems are using surveys. Today we will […]